Returns and Exchanges Made Easy! offers a 100% Satisfaction Guarantee. If, for any reason, you are not completely satisfied with your purchase, we will gladly accept an exchange or return of merchandise in original condition within 90 days of delivery. Valid proof of original purchase is required.

In an effort to provide each customer with quality products, we ask that all returns or exchanges be returned in the same condition (including tags and cap stickers) as it was received.

Fill out the Returns and Exchanges Made Easy form. Please note that exchanges are subject to availability. In the event the item you request is not available, we will contact you.

Send the package to the address listed below. Customer is responsible for the return shipping fee. We recommend using an insured parcel service such as FedEx or UPS. Please keep the tracking number they provide.

Attn: Returns and Exchanges
2933 S. Miami Blvd,. Suite 119
Durham, NC 27703

If you need assistance with your return or exchange please email us at

Please allow 14 business days for us to receive and process your returned merchandise. For returns, please allow up to two billing cycles for the credit to appear on your credit card statement. If you are exchanging an item, you will be advised by email when your exchange is shipped and a tracking number will be provided.

For exchanges, will pay the shipping charges for your new item!


Please note that all custom items, including personalized jerseys and tees, ARE NON-REFUNDABLE, NON-RETURNABLE AND NON-EXCHANGEABLE. USA Baseball Shop is not responsible for errors made by the customer when entering personalization for custom items. Once you have placed an order through our website, you will receive a confirmation email. We strongly suggest you take this opportunity to confirm that all order details are correct. Should you notice that any information was entered incorrectly, contact us IMMEDIATELY at