Returns Made Easy!
USABaseballShop.com offers a 100% satisfaction guarantee. If, for any reason, you are not completely satisfied with your purchase, we will gladly accept a return of merchandise in original condition within 90 days of delivery. Valid proof of original purchase is required.
In an effort to provide each customer with quality products, we ask that all returns be returned in the same condition (including tags and cap stickers) as it was received.
Send your return package to the address listed below. In the package be sure to include your order number and contact information in the event we need to reach you. Customer is responsible for the return shipping fee. We recommend using an insured parcel service such as FedEx or UPS. Please keep the tracking number they provide.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
USA BASEBALL SHOPAttn: Returns
2933 S. Miami Blvd,. Suite 119
Durham, NC 27703
If you need assistance with your return please call us toll free at 844-703-8178 or email us at cs@usabaseball.com.
Please allow 5 business days for us to receive and process your returned merchandise and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
At this time, we do not offer exchanges. If you would like to get an item in another size or color, simply send back the item you have for a refund and place a new order on USABaseballShop.com. This is the fastest and most efficient way for you to get your replacement item. If the price has changed, call customer service and we will match the price you originally paid.